One thing that stands out while conducting interviews for our featured employee blogs is how long so many of our staff have been with us. Recruiting and retaining good people is obviously a daily priority for us. However, when you take a step back and talk to each of these individuals about why they are so successful at their jobs, the overall longevity really comes into focus. Our current featured employee, Ron Miles, is no exception to that trend.
Ron Miles started his career with us 17 years ago. Today, he is the Assistant General Manager at our store on 62nd and Keystone.
Ron moved to Indianapolis from Memphis, Tennessee nearly 35 years ago when his dad was working at Allison Transmission. Even back then, Ron spent his free time in the automotive field. He used to work on cars with his dad and still continues to work on cars today both on and off the job.
According to Lonnie Hinkle, COO and Partner, “One of the best things about Ron—besides his dedication and work ethic—is that he’s a great person! So kind and so humble and a pleasure to be around.”
The friendly atmosphere, meeting new people and serving great customers are just some of the reasons that Ron says he’s spent so many years with Jiffy Lube. He said that guests are his number one priority and that the Jiffy Lube staff is like family. Ron loves when guests are so happy with their service that they come back with cookies and cake to share with the crew and especially when they refer other guests.
Ron’s workday priorities include coaching and training employees to help create a friendly, customer-focused atmosphere. When Ron isn’t working on cars, he likes to play sports, specifically basketball. He also enjoys traveling. Ron frequently travels back to Memphis to see family as well as Alabama to visit with his girlfriend’s family.
Owner Steve Sanner summed up his feelings about Ron by saying, “We are blessed to have a whole bunch of folks who just make me smile when I pull up to the store. Ron is one of those people for sure. Whenever I see him, I know things are going well and our guests are being treated with great care and compassion.”
Thank you to Ron for all of your years of service. Stop by our store at 6275 N Keystone Avenue and let Ron show you why he has such a great reputation for taking excellent care of our guests.
For more information about any of our Jiffy Lube of Indiana locations, click here.
